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 1 (800) 774-2134

Delivery & Shipping Information - A1 Stair Lifts

It happens all too often in the world of internet shopping: You find the product you want, sometimes at a much lower price than you would pay at a brick-and-mortar store, so you decide to go ahead and place your order - and then when the final bill is tallied, shipping and freight charges actually add up to you paying even more than you would if you'd just bought the item somewhere else.


We don't believe in doing business that way. That's why shipping charges for all destinations within the continental United States are precalculated in all of our stair lift prices. So when you go to check out, the price we list for your stairlift is the price you pay - you'll only incur additional charges for deliveries outside the continental U.S., or for measurement and installation services if you choose to order them. We feel we owe our customers that much, at least - and it's our hope that our honesty and our straightforward pricing will bring you back to us time and time again for your future mobility needs.


All of our stairlifts are shipped via UPS ground service or FedEx ground service.  Most stairway lift units will arrive within seven to nine (7 - 9) business days after the order is submitted. We will notify you if the unit(s) will take longer to arrive. Also, please note that our warehouses are not prepared for customer pick-ups at this time. For international orders, or for customers in Hawaii or Alaska, please contact our service specialists for more information on shipping rates and procedures.


Items labeled "Quick Ship Product" are shipped within 3 business days, Monday through Friday, from receipt of a complete order. Look for this label when time is of the essence.


If you are concerned about any aspect of your order, including shipping status, rest assured that our customer service specialists are standing by 7 days a week, 7:00am to 9:00pm EST to take your call. Please feel free to contact us with any questions by dialing 1 (800) 774-2134.

Oct 19, 2020